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Technology, services & strategy behind the rapidly evolving service provider ecosystem

The service provider market is at an inflection point, with dramatic technological change creating an unprecedented opportunity for service providers to redefine their role in the market. Driven by the move from hardware-based systems to virtual, software centric implementations and the arrival of 5G and AI, the service provider ecosystem is in a state of transition. These technological changes are deep-rooted, impacting every aspect of the network and in the open source era, options around design and build are plentiful.   

Informa Tech’s Service Provider brands offer an unrivaled, combination of industry insights, data, news, events, consulting and training, helping vendors and service providers drive revenues and business growth.  Never has there been a more important time to make the correct decisions when it comes to infrastructure investment and development, or a better opportunity to capitalise on the opportunities this provides.



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With the roll-out of 5G approaching, many operators are still struggling to develop a strong business case for the transition to 5G and justifying the ROI. Clear use-cases, many primarily revolving around IoT technology developments, will be instrumental in the decision-making process. The dawn of 5G is bringing with it both new exciting opportunities and challenges, we’re almost ready for a new era in connectivity.

Broadband & Optical

In the last decade, the changes in the broadband industry have largely been driven by consumers' ever-increasing need for efficiency and speed. Today’s market is no different; the advent of the likes of next-generation optical networks, 5G and fibre optics to name a few, the transformative potential of broadband has never been bigger. Yet with this continued drive and expectation to deliver more, there has never been a more pivotal time to gain a competitive advantage in the field

Connecting the World

Africa's communications industry is undergoing a major shake-up. Interest in social networking and other web applications is soaring, as rising incomes and a population explosion attract the attention of the world's biggest Internet players. Mobile money services, which first took shape in Africa, remain hugely important for Africa's economies. Disruptive new technologies such as Internet of Things, Blockchain and Artificial Intelligence, quite recently considered to be ‘on the horizon’, are now being implemented. It’s an exciting time for African markets as all these new technologies converge to build the continent’s digital future.


The opportunities within in the Mobile Virtual Network Operator (MVNO) market has been mostly focused in Europe and the US, but many eyes are now turning to new & developing regions, such as the LATAM market, which has grown in most part alongside the intrinsic growth of the region's telecoms usage. Due to their lower cost base, MVNOs have historically been in a position to offer highly competitive pricing, counter to that of the MNO (mobile network operator). The rise of global digitalisation, though, has meant that MNOs are now in a position to be as agile and competitive as the MVNO, which, in turn, is pushing MVNOs to continually diversify their offerings & pricing structures, in order to stay ahead.

Telco Infrastructure

The telco infrastructure market is set to reach $13.3 billion by 2022 and due to rapid digitalisation, today’s communication service providers are required to manage and operate increasingly complex telecommunications infrastructures. Telco’s are also seeking to increase their footprint across mobile media delivery, edge computing and IoT. They’re being called upon to digitise their operations while maintaining profit margins, in preparation for large scale IoT deployments and 5G. As the developing markets of Africa and Asia have shown, when telco networks operate quickly and effectively, all of society benefits.

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